Prescription Glasses Online vs. In-Store: Which Is Better for You?
- MyNewFrames
- Apr 3
- 3 min read
Updated: May 22
Choosing new prescription glasses used to mean scheduling an appointment, driving to a store, and trying on countless frames in a hurry. But today, buying glasses online has become a simpler, more convenient alternative. If you’re wondering which option is right for you—online or in-store—we’ve put together an easy comparison to help you make the best decision.
Convenience & Time
In-Store:
Visiting physical stores typically requires scheduling time in your busy day, traveling to the location, and possibly waiting in lines or for assistance. You may feel rushed to pick a frame and finalize your purchase.
Online (MyNewFrames):
Buying online means browsing frames comfortably from your own home, on your own schedule. No rush, no pressure, no hassle. You can easily compare styles, colors, and prices at your own pace.
Winner: Online, for its unmatched convenience and ease.
Selection and Variety
In-Store:
Physical stores have limited shelf space, so their selection is naturally restricted to popular brands and styles. You might find yourself settling for what’s available rather than what you truly want.
Online (MyNewFrames):
Shopping online gives you access to an extensive variety of frames and styles. At MyNewFrames, we offer a wide selection of affordable, stylish eyewear to suit every personal style and preference, making it easier to find exactly what you’re looking for.
Winner: Online, thanks to greater variety and better availability.
Pricing and Affordability
In-Store:
Traditional eyewear retailers often have inflated prices due to overhead costs, rental fees, and multiple middlemen. As a result, prescription glasses can be prohibitively expensive.
Online (MyNewFrames):
At MyNewFrames, we partner directly with skilled manufacturers, cutting out unnecessary middlemen to significantly reduce prices. This allows us to offer the same high-quality glasses at much more affordable prices.
Winner: Online, by providing significant savings and more value for your money.
Personal Assistance and Customer Service
In-Store:
Physical stores offer face-to-face interaction and immediate help from staff members. However, this assistance can sometimes be rushed or limited by the number of customers waiting.
Online (MyNewFrames):
At MyNewFrames, although interactions aren’t face-to-face, our dedicated team is always ready to assist you. You can easily reach out to us via email or chat, and you’ll receive thoughtful, personalized customer service without feeling rushed.
Winner: Tie. Both options offer solid customer service, but online provides more personalized attention without pressure.
Trying On Frames
In-Store:
One advantage of physical stores is the ability to try frames on in person. This gives you immediate feedback on fit, comfort, and style.
Online (MyNewFrames):
While you can’t physically try on frames, MyNewFrames provides detailed measurements, guides, and tips for choosing frames that best suit your face shape and size. With clear instructions and guidelines, it’s easy to find the perfect fit.
Winner: Slightly favors in-store for immediate physical try-on; however, online shopping has increasingly effective tools to ensure a great fit.
Return and Exchange Policies
In-Store:
Physical stores may offer exchanges or adjustments within a limited timeframe, depending on their policy.
Online (MyNewFrames):
Due to the custom nature of prescription glasses, all sales at MyNewFrames are final. We only offer returns or exchanges if there is a manufacturing defect or an error on our end. This ensures we can maintain our affordable pricing and high-quality standards.
Winner: In-store offers more flexibility, but online clearly communicates expectations,
minimizing misunderstandings.
Bottom Line: Which Option is Best?
Ultimately, your choice depends on your priorities. If convenience, affordability, selection, and shopping at your own pace are important to you, online shopping at MyNewFrames is an excellent choice. If you strongly prefer physically trying frames beforehand and immediate in-person assistance, in-store might suit you better.
At MyNewFrames, we firmly believe in empowering our customers with clear information to make the best choices for their eyewear needs. Our affordable prices, extensive selection, and dedicated customer support ensure you’ll always find high-quality prescription glasses without breaking the bank.
Ready to experience the simplicity, convenience, and affordability of buying prescription glasses online?
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