Privacy and Cookie Policy
Information Collected
Information You Provide:
When you make a purchase or contact us, we may collect information such as:
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Full name
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Shipping and billing address
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Email address and phone number
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Prescription details (for custom lenses)
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Payment details (processed securely through our payment partners)
We collect this data solely to fulfill your orders and provide you with the best possible service.
Automatically Collected Information: We do not automatically collect any information about your device, including IP address, browser type. No personally identifiable information is collected automatically without your consent.
Payment Information and Security:
Your payment security is our top priority. We do not store or process your debit/credit card details directly. All payments are handled securely through trusted, payment gateway provider Razorpay. Our website uses SSL encryption to ensure that your data is transmitted securely during checkout.
Use of Information
We use the information we collect to:
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Process and deliver your orders efficiently
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Communicate with you about your order, delivery status, or customer support queries
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Send marketing emails or offers (only if you have opted in)
We never sell, rent, or trade your information with third parties for marketing purposes.
Data Sharing
We value your privacy and share your information only when necessary:
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Courier and logistics partners to deliver your order
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Payment gateways to process secure transactions
All such third parties are required to follow strict confidentiality and data-protection standards.
We do not share your information with advertisers or unrelated third parties.
Cookie Policy
We value your privacy and want to be transparent about how we use cookies on our website. This policy explains our use of cookies and your rights regarding them.
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Our use of cookies: We use cookies on our website to enhance your browsing experience and improve our services. No personally identifiable information is collected through these cookies without your explicit consent.
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What are cookies and how we use them: Cookies are small text files stored on your device when you visit our website. They help us:
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Ensure proper functioning and security of our website
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Remember your preferences and provide personalized features
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Analyze how visitors use our site to improve its performance
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Your choices: Most web browsers automatically accept cookies, but you can modify your browser settings to decline them. Please note that disabling certain cookies may impact our website's functionality.